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Privacy Policy

Last updated: 7 July 2026

Amazing WP Plugins is operated by Nitroweb Development LTD, based in Cyprus. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, buy plugins, manage subscriptions, activate licenses, or contact support.

For privacy questions or requests, contact us at plugins@amazingwpplugins.com.

Who We Are

Amazing WP Plugins sells WordPress plugins, licenses, updates, and subscriptions through this website using Easy Digital Downloads.

For the purposes of data protection law, Nitroweb Development LTD is the data controller for the personal data processed through this website.

Personal Data We Collect

When you use this website, we may collect:

  • Name
  • Email address
  • Username and account details
  • Billing details
  • Optional VAT number
  • Order history and invoices
  • License keys, subscription status, renewal dates, and activated website URLs/domains
  • Support ticket messages and any information you include in them
  • Basic technical data such as IP address, browser type, device information, and website activity

We do not store credit card details on this website.

Payments

Payments are processed by third-party payment providers, including Stripe and PayPal. These providers process payment details securely according to their own privacy policies and security practices.

Amazing WP Plugins receives payment-related information needed to confirm orders, manage subscriptions, issue invoices, process refunds, and provide access to purchased products.

How We Use Your Data

We use your personal data to:

  • Process purchases and subscriptions
  • Create and manage your customer account
  • Generate invoices and order records
  • Provide plugin downloads, license keys, updates, and renewals
  • Validate plugin licenses and activated website URLs
  • Send transactional emails, including purchase confirmations, account emails, support replies, and renewal reminders
  • Provide customer support through our ticket system
  • Improve website performance, security, and reliability
  • Detect abuse, fraud, spam, or unauthorized access
  • Meet tax, accounting, and legal obligations

We do not call customers by phone. Communication is handled mainly by email and support tickets.

Marketing Emails

At the moment, we send transactional emails only. In the future, we may add marketing emails through a WordPress plugin.

If marketing emails are introduced, they will only be sent where legally permitted, and you will be able to unsubscribe from marketing messages. Transactional emails related to purchases, subscriptions, license renewals, security, and support may still be sent when necessary.

License Activations

When you activate a plugin license, we may store the license key, activation status, renewal date, subscription status, and the website URL or domain where the license is activated.

This is required to provide license validation, plugin updates, subscription management, and support.

Support Tickets

Support is provided through a ticket system built into this website. When you open a support ticket, we collect the details you provide, including your name, email address, message, and any technical information or attachments you choose to send.

Support ticket data is used only to help answer your request, investigate issues, and improve support quality.

Analytics

We use local website analytics through the Quantely Analytics WordPress plugin. This helps us understand website usage without using advertising pixels or remarketing tools.

We do not use Facebook Pixel, Google remarketing, or similar advertising tracking pixels.

Cookies

This website uses necessary cookies for core functionality such as login, checkout, cart, customer account access, security, and subscription management.

We do not use marketing cookies. If analytics or marketing tools change in the future, this Privacy Policy will be updated where needed.

Security

We take reasonable steps to protect your personal data. The website uses security tools including Wordfence, server-level protections, secure access controls, and backups.

No website or online system can be guaranteed completely secure, but we work to protect customer data from unauthorized access, loss, misuse, or disclosure.

Hosting and Backups

The website is hosted on a dedicated server operated by Nitroweb Development LTD and provided through Hetzner. Backups are stored using Hetzner Storage Box.

Data may be processed or stored on servers located in the European Union or other locations used by our service providers, subject to appropriate safeguards where required.

Who We Share Data With

We only share personal data when needed to operate the website, sell plugins, provide support, process payments, secure the website, or meet legal obligations.

This may include:

  • Stripe and PayPal for payment processing
  • Hetzner for hosting and backup storage
  • Wordfence for website security
  • Server SMTP/email systems for transactional email delivery
  • Accounting, tax, or legal providers where required

We do not sell personal data.

Legal Bases for Processing

Where GDPR applies, we process personal data under the following legal bases:

  • Contract: to process orders, provide downloads, manage licenses, subscriptions, updates, and support
  • Legal obligation: to retain invoices, tax records, and accounting information
  • Legitimate interests: to secure the website, prevent fraud, maintain service quality, and understand website usage
  • Consent: where required, such as for future marketing emails or optional non-essential cookies

Data Retention

We keep personal data only for as long as needed for the purposes described in this policy.

Order records, invoices, and related billing data may be retained for tax, accounting, and legal requirements. Account, license, subscription, and support data may be retained while your account or license remains active and for a reasonable period afterward for support, security, and record-keeping purposes.

Where data is no longer needed, we delete or anonymize it where practical and legally permitted.

Your Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request restriction of processing
  • Object to certain processing
  • Request data portability
  • Withdraw consent where processing is based on consent

To make a request, contact plugins@amazingwpplugins.com.

Some data, such as invoices and order records, may need to be retained for tax, accounting, legal, or fraud-prevention reasons even if you request deletion.

Children

Amazing WP Plugins does not knowingly sell products or services to children.

International Customers

Amazing WP Plugins sells worldwide, including to customers in the EU and UK. If personal data is transferred outside the EU/EEA, we will use appropriate safeguards where required by applicable data protection law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the website, plugins, payment systems, analytics, email tools, legal requirements, or business operations.

The latest version will always be available on this page.

Contact

For privacy questions or data requests, contact:

Nitroweb Development LTD
Email: plugins@amazingwpplugins.com
Country: Cyprus